Types of Hospital Wayfinding Solutions

Table of Contents

Web-Based Maps

App-Based Maps

Kiosks

Text and Call-Based Wayfinding

Conclusion

Ananya Tripathi and Tanzil Hussain

Navigating complex indoor spaces like hospitals requires advanced wayfinding software solutions that cater to different user preferences and accessibility needs. An important aspect of this is accessibility, which Cartogram strives to provide through our various hospital wayfinding solutions.

Web-Based Maps

  • Cartogram’s web-based maps provide compatibility with IE, Firefox, Chrome, and Safari, ensuring that users can access them from various web browsers on desktops and laptops.
  • These maps are accessible to many users because they support all major browsers, iOS, and Android platforms, and they are HTML 5 compatible.
  • With a user-friendly interface and a responsive design, Cartogram’s web-based maps deliver an excellent user experience on mobile, tablet, and desktop devices.
  • Users have access to:
    • Floors
    • Searchable Points of Interest (POIs)
    • Parking and Entrance Suggestions
    • Turn-by-Turn Directions, from suggested parking to their final destination
  • Cartogram enables outdoor-to-indoor and between-building navigation supported by Google Maps, a feature substantially different from other wayfinding solutions.

App-Based Maps (Blue Dot Wayfinding)

  • Cartogram’s app-based maps offer all the features of web-based maps for Android and iOS users.
  • App-based maps also support Blue-Dot Wayfinding, allowing users to see their real-time location outside or inside the hospital.
  • Cartogram’s app has many integration options, including Epic MyChart or a preexisting hospital app.

Kiosks

  • Hospitals and other businesses can embed Cartogram in digital signage or kiosks using the JavaScript SDK, providing on-site wayfinding assistance for visitors and staff.
  • The kiosk includes printable versions of maps as PDFs, allowing visitors to access physical copies of maps and increasing accessibility.

Text and Call-Based Wayfinding

  • Cartogram’s SMS chatbot enables users to receive quick directions through wayfinding applications. Users can send inquiries via text, and the chatbot responds with a short description and a Cartogram location link.
    • The location link app highlights the user’s destination and generates a route from their current location.
  • This enhances accessibility for users who prefer text and call-based interactions, providing an additional communication channel for wayfinding assistance.
  • Cartogram’s text and call-based platform is particularly beneficial for users with visual impairments or those who prefer direct communication.

Conclusion

By offering a diverse range of platforms, Cartogram ensures that users can access indoor navigation regardless of their preferred devices or communication methods. Whether through web-based maps, app-based navigation, kiosks, or text and call-based assistance, Cartogram’s wayfinding solutions empower businesses to optimize indoor navigation and enhance overall user satisfaction.

Summary

To accommodate a variety of navigational preferences, Cartogram provides different indoor wayfinding platforms, including:

  1. Web-Based Maps
  2. App-Based Maps
  3. In-Building Kiosks
  4. Text and Call-Based Wayfinding

Ready to revolutionize indoor navigation at your hospital? Request a demo here and discover how BLE Beacons will enhance patient experiences and optimize staff efficiency to take your hospital’s navigation to the next level!

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