MyChart Wayfinding

Table of Contents

Introduction

The Power of Cartogram Wayfinding

Software and Licensing Requirements

Recommended Stakeholders and Project Planning

Implementation Kickoff Call

Final Thoughts

Ananya Tripathi and Tanzil Hussain

In the fast-paced world of healthcare, ensuring patients can easily navigate their way from home to appointments is paramount. The integration of Epic MyChart with Cartogram Wayfinding offers a powerful solution for seamless indoor and outdoor navigation. By harnessing the capabilities of Google Maps, Cartogram provides patients with start-to-finish wayfinding, streamlining the patient experience and reducing stress. This blog post introduces the Epic MyChart integration with Cartogram Wayfinding, highlighting its benefits, software requirements, and implementation process.

Cartogram’s Wayfinding Solution

Cartogram Wayfinding is an innovative solution that empowers patients to navigate complex healthcare facilities effortlessly. Whether indoors or outdoors, patients can rely on the power of Google Maps to receive easy-to-follow directions from their homes to their appointments and everything in between. Cartogram ensures a cohesive and efficient patient journey by integrating seamlessly with Epic MyChart, the leading patient portal in the healthcare industry.

Software and Licensing Requirements

When you enter a hospital with the Cartogram-enabled app on your smartphone, either as a standalone app or by integrating our SDK into your app, our BLE-enabled technology springs into action. The app scans for nearby BLE beacons, which serve as fixed reference points within the indoor space. By detecting the unique signals from multiple beacons, our app triangulates your position with precision, providing real-time navigation to guide you on your journey.

Recommended Stakeholders and Project Planning

To ensure a successful integration, involving key stakeholders and carefully planning the project is essential. The recommended stakeholders for a smooth implementation process include:

  1. Cartogram Contacts
  2. Epic Technical Coordinator (optional)
  3. MyChart Application Analyst and TS
  4. Interconnect Admin and Epic Client Systems Web and Service Systems TS
  5. Users & Security Team

The implementation project plan involves several tasks, and while the scope may be modified to suit individual needs, the following functions are fundamental:

  • Contracting
    Work with Cartogram to finalize the integration details.
  • Implementation Kickoff Call
    Bring together relevant stakeholders to designate responsibilities and set project timelines.
  • App Request Process
    Initiate the app implementation process through your organization’s App Market Point Person.
  • User Security Setup
    Configure users and security based on the Users Security Setup section in the integration guide.
  • Interconnect Setup
    Enable and secure the required APIs for the integration.
  • Application Build
    Configure the relevant Epic application build.
  • End-to-End Testing
    Thoroughly test standard and edge case workflows to ensure the app works as expected.
  • Cutover to Production
    Move all relevant builds and configurations from test environments to production.

Implementation Kickoff Call

A successful Cartogram Wayfinding implementation begins with a kickoff call. During this meeting, the healthcare organization and Cartogram stakeholders should discuss the integration scope, setup steps, and plan timelines. Including representatives from all areas affected by the project is crucial. The involvement of an Epic Technical Coordinator can also facilitate coordination on the Epic side.

Please view this guide for more detailed information on Cartogram’s Epic MyChart integration.

Conclusion

The integration of Cartogram Wayfinding with Epic MyChart revolutionizes the patient experience by providing a unified navigation solution. Easy-to-follow directions from home to appointments and everywhere in between help patients navigate healthcare facilities confidently. By following the implementation guide and engaging relevant stakeholders, healthcare organizations can ensure a successful and efficient integration process, improving patient satisfaction and optimizing healthcare services. To learn more about this powerful integration, visit the Epic Showroom or contact Cartogram’s team for further information.

Summary

  • Cartogram’s wayfinding system utilizes the power of Google Maps to provide patients with easy-to-follow directions from home to appointments and throughout healthcare facilities.
  • Implementation of Epic MyChart requires licensing through Cartogram’s App Market and cloud-hosted software on Google Cloud.
  • Key stakeholders collaborate on user setup and testing tasks to ensure a smooth integration.
  • Enhance the patient experience by simplifying healthcare facility navigation.

Ready to revolutionize indoor navigation at your hospital? Request a demo here and discover how BLE Beacons will enhance patient experiences and optimize staff efficiency to take your hospital’s navigation to the next level!

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